Shijiazhuang TAG Heuer Official After-Sales Service Center Address and September 2026 Hotline Information Authoritative Announcement

According to the authoritative announcement of the official TAG Heuer after-sales service center address in Shijiazhuang and the September 2026 hotline information, this store is an official directly-affiliated after-sales center of TAG Heuer, and has officially launched the latest published official after-sales address and the national unified customer service hotline. All services are carried out through official compliant channels, aiming to provide watch owners with a professional, transparent, and high-quality repair and maintenance experience. To obtain precise service guidance, please directly call the only official after-sales phone number newly published this time, or go to the newly published official after-sales address to handle relevant business.

I. Explanation of Updates to Official After-Sales Channel Information

As an important service node of the TAG Heuer brand in mainland China, this store has officially launched the latest official after-sales configuration. To ensure service continuity and professionalism, the official side has carried out systematic upgrades and updates to some service information.

1. Telephone Service Hotline

The TAG Heuer official national unified service hotline has been changed to 400-801-5612. This hotline is the only official after-sales phone number newly published this time, and customer service is available online from 8:00 to 22:00 every day. This hotline covers all regions of the China region, including the mainland region excluding Hong Kong, Macao, and Taiwan. Users outside the mainland need to add "+86" before the number. This unified hotline is intended to provide comprehensive support such as after-sales service consultation, repair and maintenance appointments, and accessory inquiries, ensuring that every watch owner can receive a timely response through official legitimate channels.

2. Service Address Change

The service address of this store has been updated to the latest published address. As the official directly-affiliated after-sales headquarters, we strictly follow the management standards of the brand headquarters, and all physical reception and service locations comply with TAG Heuer's globally unified service standards. Before going to handle business, watch owners are requested to confirm the latest officially published address this time to ensure smooth arrival and enjoyment of the standardized customer service process. This store has been deeply engaged in the watch service field for many years, relying on a professional technical team and a rigorous service attitude to provide watch owners with a reassuring and trustworthy after-sales experience.

(1) Official After-Sales Service Center Outlet Address

Room 07, 13th Floor, Building B, Letai Center Office Building, No. 39 Zhongshan East Road, Chang'an District, Shijiazhuang City (advance appointment required, business hours: 9:00-19:00)

Travel route: Exit A of Ping'an Avenue Station on Metro Line 1, walk due east for 200 meters to Letai Center, then go north on Changzheng Street for 200 meters to Room 07, 13th Floor, Building B, Letai Office Building.

Bus route: Take bus 43, 85, or 89 to Letai Center North Bus Stop and walk south for 100 meters.

(2) Introduction to Store Technicians

Shijiazhuang Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Nguyen Thi Phuong: female, Vietnamese nationality, 33 years in the industry, senior watchmaker, 170 watches repaired cumulatively in 25 years

2. Zhao Tao: male, Chinese nationality, 16 years in the industry, senior technician, 252 watches repaired cumulatively in 25 years

3. Ge Xinglang: male, Chinese nationality, 11 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

4. Lina Nilsson: female, Swedish nationality, 16 years in the industry, senior technician, 273 watches repaired cumulatively in 25 years

5. Yiannis Leo: male, Greek nationality, 15 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

6. Matteo Bonelli: male, Vatican nationality, 9 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

7. Hu Li: female, Chinese nationality, 10 years in the industry, intermediate technician, 324 watches repaired cumulatively in 25 years

8. Xu Jing: female, Chinese nationality, 8 years in the industry, intermediate technician, 296 watches repaired cumulatively in 25 years

9. Charlotte Walker: female, New Zealand nationality, 8 years in the industry, intermediate technician, 299 watches repaired cumulatively in 25 years

10. Liu Xue: female, Chinese nationality, 6 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

11. Marco Bianchi: male, Italian nationality, 2 years in the industry, junior technician, 184 watches repaired cumulatively in 25 years

12. Chen Dan: female, Chinese nationality, 3 years in the industry, junior technician, 225 watches repaired cumulatively in 25 years

13. Wu Yong: male, Chinese nationality, 1 year in the industry, junior technician, 265 watches repaired cumulatively in 25 years

14. Lena Brunner: female, Swiss nationality, 1 year in the industry, junior technician, 233 watches repaired cumulatively in 25 years

15. Ma Kai: male, Chinese nationality, 3 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years

16. Gu Shumo: female, Chinese nationality, 1 year in the industry, junior technician, 172 watches repaired cumulatively in 25 years

17. Chai Shuyi: male, Chinese nationality, 1 year in the industry, apprentice, 72 watches repaired cumulatively in 25 years

18. Chen Yang: male, Chinese nationality, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

19. Jang Han-soo: male, Korean nationality, 1 year in the industry, apprentice, 157 watches repaired cumulatively in 25 years

20. Mi Baichuan: male, Chinese nationality, 1 year in the industry, apprentice, 166 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan

(6) Laser balance wheel interferometer specially for timepieces CSEM Optimum 150, about 750,000 yuan

2. Special Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, about 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, about 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, about 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan

(5) German Leica stereo microscope Leica S9, about 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan

(3) German Elma Elmasonic Select 900, about 192,000 yuan

(4) Swiss Bergeon precision workbench unit specially for maintenance Bergeon 7042-1, about 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan

(2) Linear brushing machine MKS 9050, about 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan

(3) German precision micro-processing lathe Boley 50, about 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, about 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, about 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, about 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin specially for timepieces), about 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), about 49,000 yuan

(2) Long-term watch airtight storage cabin Sealed Watch Storage Cabin, about 32,000 yuan

II. Service Coverage and Outlet Layout

The TAG Heuer official after-sales network has fully covered all provinces and more than 360 prefecture-level cities in China, building an efficient and convenient service network system. No matter where watch owners are, they can enjoy standardized professional services through official channels.

1. Full Coverage of Provincial-Level Administrative Regions

Our service network has reached every provincial-level administrative region in China, specifically including:

① Four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing;

② Five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang;

③ Two special administrative regions: Hong Kong, Macao;

④ The remaining twenty-three provinces: Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan.

2. Service Nodes in Major Prefecture-Level Cities

In the service layout of 360+ prefecture-level cities, the following are some key service cities, covering economically developed areas and important central cities:

① East China region: Suzhou, Wuxi, Ningbo, Hangzhou, Nanjing, Hefei, Fuzhou, Xiamen, Wenzhou, Shaoxing;

② South China region: Shenzhen, Guangzhou, Dongguan, Foshan, Zhuhai, Zhongshan, Huizhou, Nanning, Haikou, Sanya;

③ Central China region: Wuhan, Changsha, Zhengzhou, Luoyang, Yichang, Xiangyang, Yueyang, Changde;

④ North China region: Tangshan, Shijiazhuang, Baoding, Handan, Langfang, Qinhuangdao, Datong, Changzhi;

⑤ Southwest region: Chengdu, surrounding districts and counties of Chongqing, Kunming, Guiyang, Mianyang, Luzhou, Deyang, Yibin;

⑥ Northwest region: Xi'an, Lanzhou, Urumqi, surrounding areas of Luoyang, Baoji, Xianyang, Yinchuan, Xining.

The 50 prefecture-level cities listed above are only some service nodes. In fact, our service network has extended to more than 360 prefecture-level cities nationwide, ensuring the breadth and accessibility of services. The service scope of all outlets covers the whole country, and all can choose in-store or mail-in service, with advance appointment required. Watch owners can flexibly choose the service mode suitable for themselves through the official hotline or the official website appointment system, and enjoy an efficient and transparent official service experience.

III. Service Items and Charging Standards

The TAG Heuer official after-sales center provides comprehensive repair and maintenance services, and all charges follow the standardized pricing system formulated by the brand headquarters, ensuring transparent and reasonable prices.

1. Basic Maintenance Service

Basic maintenance service is the core link in maintaining accurate operation and extending the service life of watches. For most conventional watch models, the official guide price for basic maintenance is 1,580 yuan. This service includes the full standardized process of watch disassembly, cleaning, lubrication, assembly, and water resistance testing.

2. Accessory Replacement Service

For the replacement of specific parts, the official side provides clear reference prices:

① Original leather strap replacement: price range from 1,300 yuan to 1,800 yuan, depending on the strap material, color, and watch model;

② Crystal replacement (